FAQs
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You can find our size chart at the bottom of our website. If you wear a UK size 12 and prefer a comfortable fit with a sculpted figure, we recommend choosing a larger size. For a tighter compression, opt for a smaller size, such as 10.
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Latex shapewear may have a characteristic smell upon arrival due to the production process. This odor will fade quickly and is completely normal. Additionally, some items may have a light white powder-like residue, which is applied to protect the product and does not indicate a defect or prior use.
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Yes, as long as the item is in its original condition—unworn, unaltered, and with all tags intact. However, for hygiene reasons, we do not accept returns or exchanges on certain items, including thong-style shapewear, body wraps, shapers with a crotch area, bras, and gels.
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To initiate a return or exchange, email us at sales@annacastrouk.com stating your request. Then, ship the item to the address provided. We recommend using a trackable and insured service like Royal Mail. Please note that return shipping costs are the customer’s responsibility, and processing may take 7 to 10 business days.